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Privacy Policy
Last Updated: September 10, 2025
Effective Date: September 10, 2025
Key Privacy Principles:
- Your email content is never permanently stored on our servers
- AI analysis happens in real-time and data is immediately discarded
- You maintain full control over your data with export/deletion options
- We use privacy-focused analytics that don't track you across websites
1. Information We Collect
1.1 Account Information (Professional Plans)
- Email address - For account creation and communication
- Password - Encrypted and stored securely using bcrypt
- Subscription plan - Pro or Business plan selection
- Payment information - Processed securely through Stripe (we never store payment details)
1.2 Email Analysis Data
- Email metadata - Sender, subject, timestamp (temporarily for analysis)
- Email content - Analyzed in real-time by AI providers, then immediately discarded
- Analysis results - Risk scores and explanations (stored locally on your device)
1.3 Technical Information
- Chrome extension usage - Local storage of settings and analysis history
- API usage statistics - For billing and service optimization
- Security events - Login attempts, failed authentications (for account protection)
1.4 Website Analytics
- Page views and interactions - Collected via privacy-focused Plausible Analytics
- No personal tracking - No cookies, no cross-site tracking, no personal identification
2. Third-Party Service Providers
We use trusted service providers to deliver our service. Each provider has been carefully selected for their security and privacy practices:
Service Provider |
Purpose |
Data Processed |
Location |
Privacy Policy |
Neon Database |
User account & subscription data storage |
Email, encrypted passwords, subscription info, security events |
United States (AWS) |
neon.tech/privacy |
Vercel |
API hosting & serverless functions |
Temporary processing of API requests, no permanent data storage |
United States |
vercel.com/legal/privacy-policy |
Stripe |
Payment processing |
Payment information, billing address (we never see payment details) |
United States |
stripe.com/privacy |
Resend |
Email delivery (verification & notifications) |
Email addresses for delivery purposes only |
United States |
resend.com/legal/privacy-policy |
Anthropic (Claude) |
AI email analysis |
Email content (real-time analysis, immediately discarded) |
United States |
anthropic.com/privacy |
OpenAI |
AI email analysis (optional) |
Email content (real-time analysis, immediately discarded) |
United States |
openai.com/privacy |
Google (Gemini) |
AI email analysis (optional) |
Email content (real-time analysis, immediately discarded) |
United States |
policies.google.com/privacy |
Mistral AI |
AI email analysis (optional) |
Email content (real-time analysis, immediately discarded) |
European Union |
mistral.ai/terms |
Plausible Analytics |
Privacy-focused website analytics |
Anonymous page views, no personal data |
European Union |
plausible.io/privacy |
2.1 Data Processing Agreements
All service providers operate under strict data processing agreements and comply with:
- GDPR - General Data Protection Regulation (EU)
- CCPA - California Consumer Privacy Act (US)
- SOC 2 Type II - Security and availability controls
3. How We Use Your Information
3.1 Service Delivery
- Authenticate your access to the Professional plan features
- Process email analysis requests through AI providers
- Send account verification and important service emails
- Provide customer support and technical assistance
3.2 Security & Fraud Prevention
- Monitor for unauthorized access attempts
- Detect and prevent fraudulent account activity
- Maintain audit logs for security compliance
- Rate limiting to prevent service abuse
3.3 Service Improvement
- Analyze usage patterns to improve AI accuracy (anonymized data only)
- Monitor service performance and reliability
- Develop new features based on user needs
4. Data Retention
Data Type |
Retention Period |
Reason |
Account Information |
Until account deletion + 30 days |
Service provision, legal compliance |
Email Content |
Never stored (real-time analysis only) |
Privacy protection |
Analysis Results |
Stored locally on your device only |
User control and privacy |
Security Events |
90 days |
Security monitoring and compliance |
Payment Records |
7 years (via Stripe) |
Tax and legal compliance |
Website Analytics |
25 months (Plausible default) |
Service improvement |
5. Your Rights (GDPR)
5.1 Access & Control
- Access - Request a copy of your personal data
- Rectification - Correct inaccurate information
- Erasure - Delete your account and associated data
- Portability - Export your data in a machine-readable format
- Restriction - Limit how we process your data
- Objection - Object to processing based on legitimate interests
5.2 Data Export
You can export all your analysis data directly from the Chrome extension at any time. This includes:
- Email analysis history and results
- Configuration settings and preferences
- Usage statistics and patterns
5.3 Account Deletion
To delete your account:
- Email us at hello@spamlikely.app
- We'll confirm your identity and process the deletion within 30 days
- All associated data will be permanently removed from our systems
- Backups are automatically purged within 90 days
6. International Data Transfers
As we are based in Berlin, Germany, your data may be transferred to and processed in countries other than the EU, including:
- United States - Primary hosting location (Neon, Vercel, Stripe, Resend, Anthropic, OpenAI)
- European Union - Secondary processing (Plausible Analytics, Mistral AI)
All transfers are protected by:
- Standard Contractual Clauses (SCCs) - EU-approved data transfer mechanisms
- Adequacy Decisions - For transfers to countries with adequate protection
- Article 49 derogations - Where necessary for service performance
7. Security Measures
7.1 Technical Safeguards
- Encryption in transit - All data transmitted over HTTPS/TLS 1.3
- Encryption at rest - Database and file storage encryption
- Authentication - Secure password hashing and session management
- Access controls - Role-based access with principle of least privilege
- Rate limiting - Protection against brute force attacks
7.2 Operational Safeguards
- Security monitoring - Automated intrusion detection
- Incident response - Documented breach notification procedures
- Regular updates - Security patches and system maintenance
- Data minimization - Collect only necessary information
8. Children's Privacy
Spam Likely is not intended for use by children under 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will delete it immediately.
9. Changes to This Policy
We may update this privacy policy periodically. When we do:
- We'll post the updated policy on our website
- We'll notify active users via email for material changes
- The "Last Updated" date will reflect the revision date
- Continued use of the service constitutes acceptance of changes
10. Contact Information
10.1 Data Controller
Service Provider:
Michael Bracklo
Linienstr. 154
10115 Berlin, Germany
Email: hello@spamlikely.app
10.2 Privacy Requests
For privacy-related questions or requests:
- Email: hello@spamlikely.app
- Subject: "Privacy Request" for faster processing
- Response Time: Within 30 days (72 hours for urgent matters)
10.3 Supervisory Authority
As we are based in Germany, the competent supervisory authority is:
Berlin Commissioner for Data Protection and Freedom of Information
Website: datenschutz-berlin.de
You have the right to lodge a complaint with this authority if you believe we have not addressed your privacy concerns adequately.
🔒 Your Privacy Matters
We believe privacy is a fundamental right. This policy is designed to be transparent about our practices while protecting your personal information. If you have any questions or concerns, please don't hesitate to contact us at hello@spamlikely.app.
This privacy policy is effective as of September 10, 2025 and governs the collection, use, and disclosure of information by Spam Likely.
By using our service, you acknowledge that you have read and understood this policy.